Glossary Item Box

Squirrelcart v6.1.0

Orders - Record Overview

This page explains each section of the Order record. To open an order in edit mode, see the Viewing Orders topic.

  1. Details


    Order Number
    Unique order number assigned when order was placed

    Ordered By
    If this order was placed by a logged in user, their name appears here, with a link to their customer record.

    Product Total
    Total cost of all products (and options) in the cart

    State / Province Tax Total

    VAT Product Total
    Total VAT for all products. Only shown when VAT is enabled and present on the order.

    VAT Shipping Total
    Total VAT for shipping. Only shown when VAT is enabled and present on the order.

    VAT Total
    Total VAT for entire order. Only shown when VAT is enabled and present on the order.

    Tax Total

    Savings Total
    Total savings amount from all discounts on this order

    Shipping Total

    Handling Total

    Grand Total
    This is what the customer was charged

    Order Date

    Payment Method
  2. Address Information


    Most fields above are self explanatory. Below are explanations for a few that are not:

    Bill Email Preference
    This determines the format of the emails that the customer will receive

    Ship Address Is
    This determines whether the address the customer specified as their shipping address is a residence, or a business. This effects the rates returned from RTR for some of the couriers that support it.
  3. Computer Information


    This section is for information about the customer's computer.

    IP Address
    Unique internet protocol address assigned to your customer's computer by their ISP

    User Agent
    This is a string returned from the customer's browser and contains information that can be used to identify their browser version and operating system.

    Host Name
    This is a unique DNS name assigned to your customer's computer by their ISP

    Referring URL
    This is the URL of the page that the customer was on before they entered your store
  4. Shipping


    Shipments
    This is explained in detail in the Configuration > Shipping > Shipments section of the documentation

    Details from Order
    This shows an estimate of how Squirrelcart assumed you would pack this order. This is only for use when real time rates are enabled.

  5. Status


    This section is used to add one or more status options to an order for the purpose of tracking changes historically.

 

 


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