Glossary Item Box

Squirrelcart v6.1.0

Contact Page Configuration

Overview

The contact page provided by Squirrelcart's Contact module is highly configurable via your control panel. To adjust your settings, click the Contact Settings link in your control panel:

Use the guide below when configuring your contact page.

As with many features of Squirrelcart, if you are logged in as store admin you will find [edit] links next to some elements of your contact page. Clicking those links will take you to the record that controls that element for quick editing.

Details

 

Enabled

This field is used to enable or disable this module. If you suspect a problem or need to take the module offline for any reason, uncheck this field.

 

Info Message

This text appears at the top of your contact page, in an info message box.

 

Form Instructions

This appears above the contact form to instruction the customer.

 

Department Field Instruction

If you have the Department field enabled, this message is seen above it to assist your customers.

 

Show Retail Stores

When checked, a Retail Stores section will appear on your contact page containing information about your retail stores. Retail Stores are Location records that have the "Retail Store" field checked to indicate the location is a retail store.

The following fields control how your retail stores are shown, and only appear when the Show Retail Stores field is checked:

Show Hours of Operation

When checked, hours of operation will appear for your locations if they are entered on their respective Location records.

 

Show Retail Maps

When checked, a Google map will appear for your retail store locations that have valid address information assigned to them.

 

Default Map Zoom Level

When Show Retail Maps is enabled, this field controls the default zoom level of the map. The lower the number, the further out the zoom level is.

 

Retail Stores Instruction

This information appears at the top of the retail store section of the contact page.

 

Show Departments

When checked, a Departments section will appear on your contact page containing information about your Contact Departments. See the Modules > Contact > Contact Page > Departments section in this documentation for more info on working with departments.

This field does NOT control whether or not your customers will see a Department field on the contact form to route their emails to different departments. That feature is controlled by the Department field in the Contact Form Fields fieldset described further below in the section of the same name.

The following fields control how your contact departments are shown, and only appear when the Show Departments field is checked:

Show Hours of Operation

When checked, hours of operation will appear for your contact departments if they are entered on their respective Contact Department records.

 

Departments Instruction

This information appears at the top of the departments section of the contact page.

 

Customer Confirmation

When checked, your customer will receive a confirmation email when they submit the contact form.

 

vCards Enabled

When checked, vCard features will be enabled. For more information on this, see the Modules > Contact > vCards section of this documentation.

vCard Settings

This fieldset appears when the vCards Enabled field is checked. For more information on this, see the Modules > Contact > vCards section of this documentation.

Contact Form Fields

This fieldset controls which fields will appear on your contact form on the contact page. The first column contains field names. When a field name is checked, it will appear on the contact form. The second column contains the label for each field. The third column controls whether or not the field will be a required field.

The Department field will display a drop down (select input) field listing your Contact Departments. This allows the customer to route their email to particular department email address(es).

 

Contact Page Header and Contact Page Footer

These rich text fields allow you to add optional header and footer text to the top and bottom of the contact page.

 

Contact Page Metadata

This section works just like our other search engine settings for products, categories, links, etc...

 

Title

This is used for the contact page's <title /> tag, and title meta tag.

  

Description

This is used for the contact page's description meta tag.

 

Keywords

This is used for the contact page's keywords meta tag.

 

 


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