Glossary Item Box
Overview
If you need to edit a customer's review (to correct typos, etc...), you can do so in your control panel.
Instructions
There are 3 ways to open a review for editing. All of them require that you first login as store admin.
Method 1
Click the (edit) link to the right of the review's title in your storefront:
Method 2
If moderation is enabled, you will receive an email when a review is submitted. Clicking the [edit/reply] link will open a review in edit mode:
Method 3
Clicking anywhere on a review record's row, or on the pen icon at the beginning of it's row in your control panel will open a review in edit mode:
Record Overview
Once the review record is opened in edit mode, the record will look something like the image below.
Field are as follows:
Product: The product that was reviews. Click the link to edit that product.
Reviewer: Link to the reviewer that submitted the review
Title: Review title
Rating: Rating given by reviewer
Date: Date that review was submitted
Status: Moderation status of the revew. For more information on moderation, see the Moderation topic in this section.
Review: Full text of review entered by customer
Note to Reviewer: Anything entered in this field will be sent to the reviewer. This can be used to send a note regarding the moderation status of the review to the reviewer.
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