This page explains each section of the Order record. To open an order in edit mode, see the Viewing Orders topic.
- Details

Order Number
Unique order number assigned when order was placed
Ordered By
If this order was placed by a logged in user, their name appears here, with a link to their customer record.
Product Total
Total cost of all products (and options) in the cart
State / Province Tax Total
VAT Product Total
Total VAT for all products. Only shown when VAT is enabled and present on the order.
VAT Shipping Total
Total VAT for shipping. Only shown when VAT is enabled and present on the order.
VAT Total
Total VAT for entire order. Only shown when VAT is enabled and present on the order.
Tax Total
Savings Total
Total savings amount from all discounts on this order
Shipping Total
Handling Total
Grand Total
This is what the customer was charged
Order Date
Payment Method
- Address Information

Most fields above are self explanatory. Below are explanations for a few that are not:
Bill Email Preference
This determines the format of the emails that the customer will receive
Ship Address Is
This determines whether the address the customer specified as their shipping address is a residence, or a business. This effects the rates returned from RTR for some of the couriers that support it.
- Computer Information

This section is for information about the customer's computer.
IP Address
Unique internet protocol address assigned to your customer's computer by their ISP
User Agent
This is a string returned from the customer's browser and contains information that can be used to identify their browser version and operating system.
Host Name
This is a unique DNS name assigned to your customer's computer by their ISP
Referring URL
This is the URL of the page that the customer was on before they entered your store
- Shipping

Shipments
This is explained in detail in the Configuration > Shipping > Shipments section of the documentation
Details from Order
This shows an estimate of how Squirrelcart assumed you would pack this order. This is only for use when real time rates are enabled.
- Status

This section is used to add one or more status options to an order for the purpose of tracking changes historically.
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