Glossary Item Box

Squirrelcart v6.1.0

Deleting Shipments

Shipments are deleted in the same manner as other records. Before deleting the record in your database, Squirrelcart will send a cancelation request for any shipment that was submitted to a courier via the web. Not all shipments can be canceled. The status messages will alert you to any issues that may arise.

  1. Select Shipments
    Check off the shipments you wish to delete in the Shipments table, and click Delete Selected
  2. Confirm Deletion
    Click Yes, Delete to confirm deletion.
  3. Check Status
    Squirrelcart will attempt to cancel any shipments that were submitted to a courier by sending a cancelation request to that courier via XML. If this process is successful for all shipments, you will see a status message similar to this one:


    If any of the cancellation requests fail, you will see a failure warning below the status box. Inside the status box, each failure will be listed, along with a Click for Details link. Clicking that link will display a gray box below that line showing the error message returned by the courier. You then have the option to still delete the shipment if you wish by clicking Yes, Delete in the warning box.

 

 


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