Glossary Item Box
Overview
This topic explains how to create contact departments in your control panel. Please note that the Contact module comes with one built-in Contact department record named Sales (by default) which cannot be disabled or deleted.
Instructions
Details
Name
Name of the department - your customers may see this.
Email Recipients
This field controls the email recipients for customer messages, when the customer chooses this department on the contact form. Enter addresses separated by semicolons, or use the address book button to add groups or user accounts to the field.
Enabled
This field when checked will enable this department. When unchecked, the department is disabled.
Location
The location of this department (optional). The values in this field come from your Location records.
Phone Numbers
Enter each phone number on it's own line. This info is shown to your customers if the Show Departments field is checked on your Contact Settings page.
Description
Anything entered here will appear below the department on the Contact Page, if the Show Departments field is checked on your Contact Settings page.
Hours of Operation
Use this section if you want to display your hours of operation to customers on the Contact Page, when the Show Departments field is checked on your Contact Settings page.
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