Glossary Item Box

Squirrelcart v6.1.0

How to Moderate Testimonials

Overview

This page explains how to moderate a testimonial. Testimonials will only appear in your storefront when they've been approved.

Testimonial Approval

Each testimonial has an "approved" field which must be checked for the testimonial to be seen in your store. 

The process of moderation involves setting this field. There are a few ways to do so outlined below.

How to Moderate Testimonials via Email

If moderation is enabled in your control panel, a pending testimonial email will be sent to all moderators (everyone in the Store Admin group by default). At the bottom of that email you will find a yellow box with 3 moderation options:

testimonial moderation

 

Approving a Testimonial via Email

  1. To approve a testimonial, click the [approve] moderation link in the pending testimonial email.
  2. If you are not logged in as a store admin, you will be prompted to do so.

    If you login with the remember me option checked, you will not be prompted to login the next time you moderate a testimonial.
  3. You will be presented with a dialog box similar to this one:
    testimonial approved

 

 

Deleting a Testimonial via Email

  1. To delete a testimonial, click the [delete] moderation link in the pending testimonial email.
  2. If you are not logged in as a store admin, you will be prompted to do so.

    If you login with the remember me option checked, you will not be prompted to login the next time you moderate a review.
  3. You will be presented with a dialog box similar to this one:
    testimonial deleted

 

 

Edit a Testimonial via Email

 

The [edit] option is discussed in detail in the topic "Modules > Reviews > Control Panel > Editing a Testimonial", under the Method 2 heading.

How to Approve a Single Testimonial in Your Control Panel

  1. Open the testimonial record you wish to moderate in your control panel
  2. To approve the testimonial, check the Approved field
  3. Click Save Changes

 

How to Approve Mutliple Testimonials in Your Control Panel

  1. Open the testimonials table in your control panel

    testimonials menu link
  2. Select the testimonials you wish to moderate using the checkboxes in the selection column
  3. Using the record action fields in the bottom left hand corner of Squirrelcart's status bar, select "approve".
  4. You will be presented with a dialog box similar to this:
  5. Click the button labeled Yes, continue
  6. The testimonials will be updated and you will see a dialog box similar to this:

 

 


© 2001-2017 Lighthouse Development. All Rights Reserved.